Customer Service Adviser

Recruitment Index are currently looking for a talented Online Customer Service Adviser to join a rapidly growing business based in Biggleswade.

If you are a motivated, friendly and well rounded people person with a passion for customer satisfaction, then this may be the job for you!

Key details:

· Full time: 8:00 – 17:30 (Monday to Friday)

· Temp to Permanent position

· Pay: £11.44 per hour

· Immediate start

· Free Parking – Plush modern offices

Duties will include:

· Inbound and outbound calls to customers and other branches.

· Processing customer’s website placed orders.

· Processing internal branches placed orders.

· Liaising with customers via on-line chat and e-mail.

· Assisting customers when using the website.

. Speaking to their courier networks to maintain a smooth process.

Skills required:

· A positive ‘can do’ attitude.

· The ability to work well under pressure and prioritise.

· Previous Customer Service experience would be an advantage.

· Strong written and spoken English.

· Competency with IT software.

. Being able to work in both a team and individual environment.

Full Training will be provided of our clients in-house computer systems.

We look forward to receiving your application!

Thank you for your interest in working with Recruitment Index. Since 2020 Recruitment Index have been working with fantastic talent across the Hertfordshire, Bedfordshire and London area. Due to the high volume of applications it is not always possible to get back to each applicant with individual feedback. However, your application will be reviewed within the next 3-5 working days. Unfortunately, if you do not hear from us you will have been unsuccessful on this occasion however, we will keep you informed of any changes. This advertisement has been posted by Recruitment Index as an employment agency on behalf of our client.